- Is it possible to start making transactions with you?
- Of course.
Please feel free to contact us! We look forward to your inquiry.
- Is it possible to visit your office directly to purchase products?
- Please call us first. Our person in charge will answer your questions.
- Can you deliver products anywhere in Japan?
- We can deliver products all over Japan. Please contact us for delivery charges.
- Are there any delivery charges?
- They depend on the area, and we do charge for delivery.
Please contact us as the amount differs according to products and quantity.
- Is it possible to purchase products online?
- We do not sell products online. Please contact us if there are any products you are interested in. Our person in charge will answer your questions.
- Can you send me a catalog?
- Yes, we can arrange that for you. Please contact us to do so.
- Do you also handle new products?
- We also handle new products.
It is one of our strengths as a dealer specialized in building materials, so please feel free to contact us.
- Can we hire you for construction work?
- We do not perform construction work.
But, if you wish, please contact us as we can accept requests for construction work at our group company “METAX Co., Ltd.”
- Is it possible to cancel an order?
- We are sorry, but we do not allow canceling after ordering.
- Is it possible to return items that I ordered?
- Basically, we do not accept returns, but please contact us if you are under any special circumstances.
- Is it possible to pay in cash?
- When purchasing building materials, you can pay in cash if you visit us directly.
We do not accept payment by credit card.
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